Job summary

Career Level:
Management (6+ years of experience)
Bachelor's Degree
Job type:
Full time

Loyalty Manager – Dubai, UAE

About this job

The successful candidate will:

The Loyalty Manager will support the operations related to existing Loyalty Reward Program and the CRM team. This position will coordinate and support global initiatives identified by the CRM team and will work with the Customer Insight team to understand key drivers among the regional consumers to develop and improve the existing Loyalty program.


  • Supports execution of promotional and engagement strategies to drive business goals.
  • Works alongside the CRM team to understand trends in consumer habits.
  • Develops specific goals and plans to prioritize, organize, and accomplish work.
  • Determines priorities, schedules, plans and necessary resources to ensure completion of any projects on schedule.
  • Manage a small team of 3, overseeing all work, projects and campaigns.
  • Report directly into the Director of Sales and Marketing.



  • Degree in Business Administration, Marketing, or related marketing degree.
  • Fluent in English.
  • Arabic and French are an advantage.
  • 10 years’ experience.
  • Experience in developing loyalty program from the ground up.
  • Experienced in leading a small team.

Job keywords/tags:  Loyalty , CRM , Retail

About Us

Edge Resourcing was established in the United Arab Emirates in 2008. We have taken care in our growth and have kept our corporate values throughout. Edge Resourcing is led by a specialist team of Recruitment Consultants, each of whom have experience of working in and a sound knowledge of the local market place.

We have gradually expanded our horizons and now offer professional and tailored contingency and retained search services in the following specialist market sectors; Retail (Sales & Operations), Retail (Head Office), Education and Accountancy & Finance

Contact Information

Dubai, Head Office
Jumeirah Lakes Towers
Dubai, UAE

London, International Sourcing Office
St. John's Street
London, United Kingdom